FREE UK Delivery & Returns Information

FREE UK Delivery on all orders site wide

Sent using Royal Mail signed for 2nd class - for added security and your peace of mind

PLEASE NOTE: United Kingdom only. Sorry we do not deliver to any other countries.

Next Day Delivery for Orders Received by 12 Noon (Monday to Thursday Only) - £6.00

Sent using Royal Mail Special Delivery Next Day Guaranteed by 1pm service. Full tracking and signature on delivery required.

Free UK delivery using Royal Mail

GENERAL DELIVERY INFORMATION

Orders placed on Saturdays / Sundays or on UK holidays will be dispatched on the following working day (subject to stock availability).

During the Black Friday, Christmas and New Year period, it will take longer to dispatch your order (up to 4 working days).

In the event of delivery not being possible within 7 days of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of monies paid.

If an item is out of stock we will aim to contact you within 2 working days of your order being placed. We may offer alternative items or inform you of the date that we expect the missing item(s) to be back in stock.

The majority of orders will arrive within the delivery times stated above, however, please allow at least 5 working days for delivery before contacting us.

CORONAVIRUS UPDATE 2020 - We are FULLY open for business

At present, there are no changes to our service levels and we continue to offer specialised scar management and dermatology products with FREE UK delivery.

Safety is our number one priority. Being an online-only business we are best placed to keep on serving the dermatology customer.

RETURNS INFORMATION

We understand that on occasion you may need to return an item. Due to the nature of the products we sell, items cannot always be returned. Please see the below information on whether you can return an item (this does not affect your statutory rights).

You cannot return an item if…

The product has been opened
The product has been used

You can return an item if…

It has not been opened or used
It is in perfect resalable condition
It is returned to us within 30 days of receipt of the order

UK RETURNS ADDRESS

Please contact us to arrange a United Kingdom return
at sdonnelly@amredhealthcare.com
and send your item to: Amred Healthcare Ltd., 11 Sixpence Close Coventry CV4 8HL.

NEED TO TALK?

If you require help with your delivery and would rather speak to a member of our team you can call us on 033 0333 0079 lines open Mon - Fri 10am - 4pm